Privacy Policy

We collect information you provide directly, including your name, email address, phone number, company information, and professional details when you create an account. We also collect property search data, analysis results, and preferences as you use the Service.

We automatically collect technical information such as your IP address, browser type, device information, and usage data through cookies and similar technologies to improve our Service.

We use your information to:

• Provide, maintain, and improve our property analysis services
• Process your transactions and manage your subscription
• Send service-related communications and updates
• Personalize your experience and provide tailored property insights
• Analyze usage patterns to enhance our AI models and features
• Protect against fraud and ensure the security of our Service
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Service providers — Third-party services that help us operate (e.g., payment processing via Stripe, cloud hosting via Supabase, error monitoring via Sentry)
• Data providers — MLS and property data providers to facilitate your analyses
• Legal requirements — When required by law, legal process, or to protect our rights

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Request a copy of your data in a portable format
• Object to certain data processing activities
• Opt out of marketing communications

You can manage most of these preferences in your account settings or by contacting us directly.

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our Service. You can manage your cookie preferences through the cookie settings banner when you first visit the site, or through your browser settings.

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes are posted constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights, contact us at info@bluenest.ai.